Nearly 1 in 3 CGM claims carries a documentation error. By the time your team sees the denial, the product is already in the patient's hands. Signal surfaces documentation gaps in the window that still exists, so your team can act before the claim is ever submitted.
CGM coverage gaps don't announce themselves. By the time a claim denies, your staff is in reactive mode — appeals, re-submissions, and lost reimbursement time.
Nearly 1 in 3 glucose monitor claims carries a documentation error. Over two-thirds stem from insufficient documentation. (CMS CERT 2019)
HME platforms weren't built for CGM's device-specific wear-day rules or PA workflows.
CMS is bringing CGM into competitive bidding. Small suppliers without clean billing records are at risk.
Since February 2026, the nationwide moratorium means suppliers can't grow their way out of billing problems.
Signal monitors your patient panel for the documentation conditions that cause CGM claim denials. When a gap appears, your team sees it first.
Signal identifies the documentation conditions that cause CGM claim denials — physician visit currency, prior authorization status, enrollment validity, and more — before they become denial conditions.
Every patient with an open documentation gap is ranked by risk and timing. Your team works the highest-priority cases first. The window to act is visible before it closes.
Signal works alongside your existing HME platform. No new logins, no data migration, no disruption to your current billing workflow. Your team keeps working the way they already work.
Signal never stores patient names, dates of birth, Social Security numbers, or contact information. The sole crosswalk key is your internal patient_id (MRN or account number). Your staff maintains the patient_id ↔ identity mapping locally, in your existing system. Signal sees: device type, shipment date, quantity, and payer. Nothing else.
See how Signal fits your billing operation. We'll walk through what Signal monitors, how the priority list works, and what your team's daily workflow would look like.