Privacy Policy

Effective Date: January 30, 2026

Information We Collect

• Account info: Name, email, mobile phone, relationship to user.
• Supply data: Pod/sensor details, status updates.
• Integrations: Limited data from Dexcom, Tidepool, or Glooko (sensor start/end times) to estimate supply needs.
• SMS logs: Message timestamps, delivery status, supply alert content.
• Technical data: IP address, browser type, device ID, usage analytics via cookies.

How We Use Your Information

Send supply reminders via SMS/email, operate VITALITY, improve features, comply with legal obligations.

How We Share Information

• Service providers: Twilio, cloud hosting, analytics (access limited to service performance).
• Legal/safety: When required by law or to protect rights/safety.
• Business transfers: In mergers/acquisitions (with protections).

We do not sell personal data.

SMS Communications

Message frequency varies based on your supply status and settings (typically a few messages per week). Text STOP to cancel, HELP for assistance.

Minors

Users under 13 require verifiable parental consent. Parents may opt-in to receive duplicate alerts.

Your Choices

Opt out of SMS via STOP. Access, correct, or delete data by contacting us. Control cookies via browser settings.

Security & Retention

We use reasonable safeguards. Data retained while account is active or as required by law.

Contact

STTIL Solutions LLC
Email: info@sttilsolutions.com
Address: 1959 Fabien Circle, Melbourne, FL